Refund and Returns Policy

Belion Technology

Effective Date: June 2026

Belion Technology is committed to delivering biomedical equipment, medical devices, spare parts, and accessories safely and efficiently to customers across India.

Shipping Coverage

Belion Technology provides shipping and delivery services across India through trusted
logistics and courier partners. Delivery availability may vary depending on the destination
and product category.

Order Processing

 Orders are processed after payment confirmation and order verification.
 Standard orders are generally processed within 7 business days.
 Large equipment, customized products, or special-order items may require additional processing time.
 Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Timeline

Estimated delivery times:
Location Estimated Delivery Time

Metro Cities 2–5 Business Days
Tier 2 & Tier 3 Cities 3–7 Business Days
Remote Areas 5–10 Business Days

Delivery timelines are estimates and may vary due to factors beyond our control.

Shipping Charges

 Shipping charges, if applicable, will be displayed at the time of order confirmation.
 Free shipping may be offered on selected products, promotional offers, or order values as determined by Belion Technology.
 Additional charges may apply for expedited delivery, special handling, or oversized equipment.

Shipment Tracking

Once an order is dispatched:

 Customers will receive shipment details via email or SMS or WhatsApp (where applicable).
 Tracking information will be provided to monitor delivery status.

Delivery of Biomedical Equipment

Belion Technology shall not be held responsible for delays caused by:

 Natural disasters
 Severe weather conditions
 Transportation disruptions
 Government restrictions
 Public holidays
 Strikes or labor disputes
 Force majeure events

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

Belion Technology shall not be liable for delays or additional costs resulting from incorrect
addresses, contact details, or incomplete delivery information provided by the customer

Failed Delivery Attempts

If delivery cannot be completed due to customer unavailability or incorrect address details:

 Additional shipping charges may apply for re-delivery.
 Orders may be returned to our facility after repeated unsuccessful delivery attempts